“Developing managers & team leaders”  

Turning the company vision of growth into reality  is dependent on inspiring and empowering a management team whose job is to grow people into a united team that represents your brand.

Key points covered during the day:

1. Inspiring leadership, roles, goals & responsibilities

2. The big picture: Developing the vision that inspires others to follow

3. Understand what you are really selling

4. Communication and conflict resolution

5. Managing Time, people, facilities and productivity

6. Inspire or fire, coaching and motivation

7. Appreciation and acknowledgement

8. Incentive and reward concepts that really work

9. Who’s on your team? Employing the right people

10. Doing effective appraisals,

11. How to increase staff retention

12. Understanding the life cycle of Teams

The outcome you should expect